Empowering Fairness in Healthcare Costs
Pay $0 unless we reduce it.
A 7-minute intake, then a real advocate negotiates your bill — multiple tactics, not just one letter.
7-minute intake. Upload the bill, sign the HIPAA authorization.
Within 2 business days. Itemized requests, dispute letters, charity-care filings, settlement calls — whatever moves the number.
Contingency fee on documented savings, invoiced after the case closes. $0 otherwise. The exact rate depends on bill size and is locked in by your Service Agreement.
You only pay if we save you money. Our rate is set by your bill amount — and it's locked in when you sign your Service Agreement.
| Bill amount | Contingency on savings |
|---|---|
| $0 – $500Under $500 | 15% |
| $500 – $2,000$500 – $2,000 | 15% |
| $2,000 – $10,000$2,000 – $10,000 | 20% |
| $10,000+$10,000 and up | 20% |
$0 if we don't reduce your bill. Invoiced only after savings are documented.
Billing systems are designed to maximize revenue, not accuracy. Here's what we look for when we scan your bill.
The same procedure billed twice under slightly different codes
A routine visit billed as a higher-complexity one
Services or supplies you never received
Your EOB shows a discount the bill ignored
Protected under the federal No Surprises Act
About 57% of US hospitals are nonprofits required to offer financial assistance
Review, strategy, first demand, follow-up, resolution. A certified dispute letter is one of several moves — not the whole playbook.
Tell us about the bill, the patient, and your financial picture. We compute charity-care eligibility and flag time-sensitive situations (lawsuits, garnishment) as you go.
PDF or phone photo. We send reminder emails at 24h, 72h, and 7d if you forget — the bill is required for us to negotiate.
Two electronic signatures, ~60 seconds. The Service Agreement sets our contingency fee for this case — the rate depends on the bill amount and is locked in when you sign. The HIPAA authorization lets us pull records and talk to the provider. If the bill is for someone else, we email them a quick signing link.
A real human takes over: itemized statement, EOB cross-check, charity-care application, balance-billing audit, settlement negotiation — whatever the case needs. You stay out of the back-and-forth.
Once you've signed and agreed to your savings range, any settlement that lands inside that range is accepted on your behalf so resolutions don't stall. Anything outside the range still comes back to you for sign-off, and you always retain a final right to approve or reject. Once a final statement or zero-balance letter documents the savings, we invoice the contingency percentage from your signed Service Agreement. If we saved you nothing, you owe nothing.
We don't just send a letter and hope. Your advocate picks from the full toolkit and runs whatever the bill needs.
Sample testimonials — names and avatars are illustrative while we collect signed reviews from early users.
"I had a $6,200 ER bill from a kidney stone. Patientbill found a duplicate charge and a coding error. I sent the dispute letter on a Sunday night. Three weeks later the hospital wrote off $2,140."
"I didn't even know charity care existed. Their tool walked me through the application. The hospital wiped out 100% of my $3,800 bill."
"My insurance had already paid, and the hospital still sent me a bill for $980. The EOB comparison caught it instantly. Took one phone call with their script."
"In collections for an ambulance ride I never authorized. The debt validation letter they generated stopped the calls cold. The collector dropped it."
"I was about to put $4,400 on a credit card. The audit found I was being billed out-of-network at an in-network hospital. No Surprises Act letter — saved $3,100."
"Dignified, calm, and clear. It didn't feel like a sketchy 'we'll fight your bill' ad. It felt like a friend who actually reads insurance contracts for a living."
The stuff people email us about most.
Hospitals and insurers have rules they must follow. When you know them, you stop being a target and start being a peer. Here's what they don't tell you at the front desk.
Your EOB is the single most important document for catching billing errors. Here's how to actually read it, line by line.
About 57% of US hospitals are required by law to offer charity care. Most patients never hear about it. Here's how to ask.
The same procedure billed twice under slightly different codes is the most common error on hospital bills. Here's how to catch it.
Hospitals expect to negotiate. They build the assumption into their pricing. Here's the script that works.
If a debt collector contacts you about a medical bill, the first letter you should send is not a payment — it's a debt validation request.
Since 2022, federal law protects you from most out-of-network surprise bills. Most patients still get billed anyway.
7 minutes of intake. An advocate assigned within 2 business days. 15–20% of what we save you, depending on bill size — $0 otherwise.